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Dec15
eBay Buyers - Would it Kill Ya to Leave Feedback?

As an eBay seller for almost 5 years, I have noticed that only about 50% of buyers leave feedback about their eBay experience with me. I am speaking for all of the eBay sellers in the world today and asking buyers to take a moment to leave us feedback.

eBay sellers work hard to ship your items quickly, provide a quality product, communicate with you about the status of the transaction, and correct any problems quickly and professionally. question.jpg As a buyer, you may not realize that your seller wants to hear from you. We anxiously await an email or a feedback response so that we will know that you have received your item and you are satisfied. And if you aren’t satisfied, let us know! Most of us are more than happy to do what is necessary to make the transaction successful and keep you satisfied.

Remember, sellers are people, too. Talk to us! Many of us make our living selling on eBay and we want to know if we are doing a good job. We take pride in our work. We welcome the opportunity to make sure the transaction is a success. Now go hit that "leave feedback" button!


6 Comments/Trackbacks




Amen Suzanne
we work hard at getting product shipped out quickly as well as paying immediately upon auction end and sadly often times no feedback is left for us. That's one of the first things I do when I receive an item or someone pays for an item, leave feedback!
C'mon everyone, hit that feedback button!

I couldn't agree more. I find that if you go and email all the buyers with a feedback reminder that another 75% or so will actually go and do it. It never hurts to ask! I'll ask about 2 times before just removing the buyer from the list and not bothering them anymore. If they haven't left feedback by then, they probably aren't going to.

I could not agree more. Leaving feedback lets the seller know that you have received an item and you are pleased with your purchased. This information is important for the seller AND for future bidders!

Many eBay Sellers are Stay-At-Home Moms (SAHMs)(and Dads) trying to add a supplemental income to help their family out. As Suzanne says, we are real people. In addition to all the family responsibilities, we try to source a Quality product for our Buyers, Package it as nicely as we would like to receive it, and make sure our customers are completely satisfied. As Moms & Dads, we are great communicators! All we ask for is Feedback! Give us a pat on the back & make our day!

Frankly, so long as my buyers are happy and keep coming back (and they do), I couldn't care less if they left me feedback or not. If I can't pay my tax bill with it, I'm really not that bothered!!

I think eBay have also put a lot of buyers off leaving feedback now they put details of the buyer's purchase in their feedback. Buyers don't want their Christmas gift purchases to show up in f/b, so they don't leave the seller any f/b, hoping that they won't be left any themselves. eBay seriously need to offer buyers the facility to make their purchases "secret", so the item won't show in f/b (though he comment and score still will) or in search: offer buyers a decent level of privacy and they might just like shopping on eBay a little better.

Sue, good point about the item being a gift. I guess I am just not that nosey to be looking at my family's and friends' eBay profiles to see what they are buying! You are definitely right about the privacy issue, especially if members of the same household are looking at each other's eBay profiles. Thanks for visiting!

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