Nice. Higher prices, worse service...the eBay way.
eBay sellers have discovered another glitch in eBay Stores search. This glitch prevents eBay's search tool from finding all of a seller's Store inventory once a buyer has clicked on a Store category. Last month, users uncovered a glitch in which searches in eBay Stores did not bring back all results on default "Title & Description" searches, a problem that now appears to be fixed.
eBay sellers have complained of deteriorating search in eBay Stores since March of this year. They blame eBay's new marketplace, eBay Express, and the rollout and subsequent rollback of "Stores in Search."
The recently identified Store Search glitch prevents buyers from finding items from all Store inventory if they conduct the search within a Store category. For example, if a buyer clicks on a Storeowner's "Clothing" category and then conducts a Store search for the word "Tiffany," they won't find Tiffany items that are listed in the seller's Jewelry category. A buyer would have to go back to the Store home page or switch to the Jewelry category in order to find items in the jewelry category, but would most likely assume the seller did not carry Tiffany items.
Looking for more information? Read about Bora Bora Perfumes, Coach Handbags and Accutron Watches.
I've been saying for a long time now that sellers need to realize that ecommerce is changing. You no longer need an eBay store. A lot of sellers might find themselves better off with an off-eBay store and a tool to auto-list some of those items to eBay as they so choose.
Posted by: erik | August 9, 2006 11:09 AM | Permalink to Comment