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Jul10
Paypal User Feedback

I like to read blog posts related to eBay and Paypal from people that are not pro sellers.

Here is "I can't believe how rubbish Paypal is":

I went to buy something via eBay tonight. As usual it tells me to pay via PayPal. I’ve used it before - should be easy right?

The amount is slightly more than I’ve bought items for before, but not too much higher. Seemingly it exceeds some sort of threshold so now I’m unable to pay! Yep. Despite having credit card information present, a credit card that I’ve used recently for buying a car (quite a bit more expensive than the item I’m trying to buy from eBay).

For some reason though PayPal refuses to even let me try and use the credit card until I go through some stupid validation routine. If I was using any other online payment system this wouldn’t be needed - I’d enter my details and it would take the money. This really is ridiculous and makes me feel like ever using PayPal even less. I’m hoping that the retailer selling the item has an alternative payment system that I can use to bypass the whole mess as otherwise I’ll miss the delivery window I want :-( Grrrr, how annoying.


1 Comments/Trackbacks




Paypal Very Big Scam: reader comment from moni1
Posted on: November 12, 2007, 10:08 AM PST
Story: PayPal, BBB come to terms on customer service rating
Paypal is such a fraud and scam!!!!!!!!!
A fellow classmate purchased some books from me via paypal. She insited that i use media mail to ship the books so I di. 2 days Later she put in a complaint to paypal saying that I didnt send her books however she sent me an email 3 days later saying she got her pkg but nothing was in it paypal immediately refunded her the amount without a thourough unvestigation. I am out of my books and my money.
another thing is they took the refund amount 2 times from my bank account, it took them only 3days to give hermoney from one of the transactions however on 11/6/07 they took both amounts and til this day I am still waiting for the other amount to be refunded to me. they are scammers. here is the story from paypal resolution I was trying to send information to them and they told me that they wouldnt listen to my side only the buyer was their concern they only want to make themselves look good with the buyer/thief
The following is from their site and our school message board and even original emails (less names and email addresses)
For sure BEWARE of folks getting materials and getting their money back as well. She could have put my name here I wouldnt have cared becasue I have a clear conscious and if I really wanted to warn my fellowclassmates I would want them to know who to beware of if indeed this is what really happened...................................................................

I am so hurt behind this I am a single parent of 3 and I work and I am trying to finish school I can't afford to lose out like this .. Please be careful and not as trusting as I have been.

Ms. Hill is talking about me and to those who have purchased any books from me THANK YOU. If I never ever sell another book here behind this it is fine Just know that I did send her her books.

This is the history of this transaction I am not ashamed to tell you about it so I will post the whole entire story from beginning to end.
The only reason she won was because I didnt follow paypals guidelines and send the books through their site which is connected to automatic shipping from USPS. Ms. Hill deliberately gave me the wrong zip code knowing I couldnt print a reciept from the paypal site and so I went to the post office to send them I sent them media mail because I couldnt afford to send them expedited to her free. well here goes you decide...

Note: She never even told me that she didnt get the books she went straight to Paypal to open a claim against me.

Non-receipt - Case ID: PP-355xxxxxxxxx

Status: Waiting For Seller's Response


Transaction ID: 4W9807xxxxxxxxxxxxxx

Buyer Name & Email:

Transaction Amount: $70.00 USD


Transaction Date: Oct. 15, 2007


Package Status: USPS tracking # faxed postage receipt


--------------------------------------------------------------------------------
Files (1) [ Add ]
Date Sent Type of Evidence File Title
Oct. 26, 2007 Proof Of Shipping Mailing Receipt for ms Hill Books

Faxes (0) [ Add ]


Notes (2) [ Add ]
Date Sent Subject
Oct. 25, 2007 She didnt try to reach me to let me know
Oct. 26, 2007 track number

--------------------------------------------------------------------------------


Dispute History Log - Most Recent 5 of 18 Last 5 Show All
The Dispute History Log displays all actions related to your claim.
Date Actor Action Details
Nov. 4, 2007 PayPal Seller’s action requested
Nov. 4, 2007 PayPal Claim granted
Nov. 4, 2007 PayPal Email sent to seller
Nov. 4, 2007 PayPal Email sent to buyer
Nov. 4, 2007 PayPal Refund initiated

--------------------------------------------------------------------------------

Total Messages: 4
From PayPal: PayPal on 10/24/2007 10:45 PDT
Seller escalated this dispute to a Claim.
From Seller: on 10/24/2007 10:45 PDT
The buyer is outright calling me a fraud. On 10/15/07 I got an order for the books On 10/16/07 I received payment and attempted to print the label from paypal service but the zip code didn't match I emailed Ms. Hill to get correct address so I could ship it promptly and precisely on 10/16/07 and I shipped the books to her via USPS the same day I sent an email to her letting her know that the books were shipped. I received an email from her on 10/22/07: Subject book From nikki hill cigichick97@yahoo.com Date Monday, October 22, 2007 9:06pm To monicafranklin@optonline.net Hi Monica, I recieved your package today but unfortunately someone between your house and mine decided to open the package and take the book. The package was empty when my postman delivered it. Did you happen to insure the package? Thanks for any help. Celeste Hill So immediately I called the post office where I sent it from at 718-455-8743 I was told by the clerk 16 to call 718-493-611 and spk to a supervisor I spoke to Christopher who said that in NY they will not give an empty pkg to any recipient at any given time they instead will send notice to the recipient that the pkg was damaged and how to procede, then I explained that I was not the recipient that I was the one to send it, he then told me to call the destination post office to inquire so I did I called 813-672-4562 Riverview station in Fl 33578 I spoke to Louie told him what the buyer/recipient said to me in an email he laughed and said that their policy is to stamp pkg as "received damaged, pkg damaged etc. he then went on to say " a pkg that noticibly had or has contents in it is never given to a carrier in that condition (cut opened or damaged to certain extinct) he said it is just not possible. He also said ," If we receive a pkg damaged while in transit we notify the originating post office of the damages. " He even went through some pkgs while I was on the phone to assure me of the labeling that was put onto pkg

From Seller: 10/24/2007 09:32 PDT
I received payment and sent pkg to Ms. Hill on 10/16/07. pkg was 5lbs 3.50oz sent at Halsey Street station 11207 USPS phone number 718-455-8743
From Buyer: Celeste hill on 10/24/2007 06:57 PDT
Monica, I've tried to reach you at all emails given for two days. Your package was empty and the Post Office is stating fraud by shipper. I've filed a fraud report with the US Post Office and now a dispute with pay pal. If you have any information your immediate response would be appreciated, I'm simply trying to get my purchase or money back.

Claim Resolution Tips
How long will it take PayPal to make a decision on my claim?
What is the status of this claim?
How can I submit information to contest a claim and what kind of information would be most useful?
What is the Seller Protection Policy and how can I qualify for coverage?
What can I do if I believe a buyer's claim is fraudulent?
How long do I have to respond to a claim?
What is a temporary hold?
What is the difference between a dispute, a claim and a chargeback?


Report Fraudulent Claim

If you believe that this claim is fraudulent, please let us know.

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Date: Tue, 16 Oct 2007 11:23:25 -0700 (PDT)
From: "" >

View Contact Details Add Mobile Alert
Subject: RE: textbooks for sale
To: "" >
Your package should arrive by US parcel post by Saturday this week no later than Monday of next week. shipped from 11207 Brooklyn, NY

Nikki Hill > wrote: No my address is correct, the post office just added our zip code, use my old zip code it will still get to me xxxxxx


--------------------------------------------------------------------------------

From: [mailto:]
Sent: Monday, October 15, 2007 4:10 PM
To:
Subject: RE: textbooks for sale

I am trying to print a shipping label but i cant printit the USPS Says that your address is incorrect , please be careful check spelling, digits, dr. cir. st. ave. ln etc. and send me your address again so that I can get them out to you ok........thanks a million

Nikki Hill > wrote:
Great thank you, Im doing the paypal now.


--------------------------------------------------------------------------------

From: [mailto:]
Sent: Monday, October 15, 2007 3:40 PM
To:
Subject: RE: textbooks for sale

.....again I am sending The art of Seeing w/ time magazine, lecture guide, and DVD just wanted you to know what was on the packing slip ok . I will send you information from the post office ok

Nikki Hill > wrote:
My address is xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx (X'd for privacy purposes)thank you.


--------------------------------------------------------------------------------

From: []
Sent: Monday, October 15, 2007 3:28 PM
To:
Subject: RE: textbooks for sale

PAYPAL
send your info and i will put it in the mail tomorrow afternoon on my lunch break.....

Nikki Hill > wrote:
Ok I can do 70.00 for both, how soon can you mail it and do you have a paypal account?


--------------------------------------------------------------------------------

From: [mailto:]
Sent: Monday, October 15, 2007 2:51 PM
To:
Subject: RE: textbooks for sale

$50 is fine however, I wont have much use for the lecture guide and CD why not take all the lecture guide is #1 source to taking the exams I kid you not it is key to passing the exams for sure I passed my tests with the lecture guides cause all the answers are there. I will give the bundle to you for $70 if not again $50 is fine I guess....

Nikki Hill > wrote:
Oh that stinks! Yeah unfortunately all I need is the textbook, what do you want for it?


--------------------------------------------------------------------------------

From: [mailto:]
Sent: Monday, October 15, 2007 1:30 PM
To:
Subject: Re: textbooks for sale

Hi Nikki,
Is it the text book only that you want?
I have the full set unopened. includes: The Art of Seeing,7th ed. Time-special Ed. the study guide as well as lecure cd.
funny thing is I paid over $200 for these worthless books...
Let me know time is running out....I can ship to you soon as all sales final
Nikki Hill wrote:

Hi Monica, my name is Celeste Hill I currently attend xxxx. I saw on the message board you had the ART123 textbook for sale. Is it still available? If so I would like to offer you 50.00 for it. I begin ART 123 on Monday so if you could let me know as soon as possible I would appreciate it. Thank you for your help.

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